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Frequently asked questions

How long have you been established?

0800 HANDYMAN was established in 2001 and is part of the Zockoll Group of Companies

Why are you called 0800handyman?

Our name spells out our phone number. Dial 0800, then begin spelling out ‘handyman’ using the letters on your telephone keypad and you will get through to us (0800 H-A-N-D-Y-M-A-N = 0800 4-2-6-3-9-6-2-6).

How much does your service cost?

Please check the pricing page for the most accurate pricing in your area.

Do your handymen come with all the right tools?

All our handymen carry a full range of tools to tackle a huge number of different jobs. They also carry a wide selection of small parts (screws, nails, wall plugs, plumbing connections and so forth). For specialist jobs we will need to hire or source these tools for the work in hand.

How can you fit all your tools on a motorbike?

Yes, we’re very resourceful! Our motorbikes have plenty of storage so a full range of tools can be carried. We also have vans, which will deliver bulky items such as ladders, materials and large power tools, to site when necessary.

Do you do free quotations?

Generally, we can give you a good idea over the telephone of how long a job is likely to take. You can then book someone in, and when they arrive they will confirm or revise the estimate based on what they find at the job. If it is clearly going to take a lot longer than expected, and you decide not to go ahead, we won’t charge you anything.

Are you insured?

Yes, we carry £2m of public liability insurance.

How quickly can you come out?

We are not really an emergency service – most of the work we do is booked in a couple of days in advance. We can often squeeze jobs in on the same day as they are booked, though, so it is worth calling to check availability.

Do you work weekends?

Yes, we work on Saturdays.

Do you offer a 24hr service?

No – but we offer after hours and Saturday availability.

Do you have any Gas Safe registered engineers?

Yes

Do you have any NICEIC accredited electricians?

Yes

How do you know that the handymen you employ are reliable?

All our handymen are vetted and qualifications verified.

Will I have to wait in all day for your handyman to show up?

No – Arrival Time agreed at time of booking.

How big a job can you take on?

We’re small job experts, and so the majority of the work we do is completed within an hour or so. Simple jobs often take less than 30 minutes. However, we also regularly book half or full days, to work through ‘To Do’ lists or carry out decorating work. We also have a Special Works team that is geared to refurbishment projects, such as re-modelling kitchens, bathrooms and offices, or for external and interior re-decoration.

What areas do you cover?

We currently operate across Greater London and depending on workload we may be able to service locations in some surrounding areas.

How can I pay?

We accept cash, cheque, credit card or debit card.

I can’t dial your 0800 number from abroad – what is your landline number?

Our regular landline number is 020 8481 2120

Do you offer credit payment terms?

Yes, providing you’re a limited company. Subject to a successful credit check we would be prepared to set you up as an account, which allows payment to be made within 30 days of the job. Contact us for a Credit Application form.

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